/* =====================================================================
   Circuit Group of Companies — Complaint Management System
   Theme: Dark Green (#0b3d24) & White
   ===================================================================== */

:root{
  --green-950:#07281a;
  --green-900:#0b3d24;
  --green-800:#0f4d2e;
  --green-700:#145c37;
  --green-600:#1a7245;
  --green-500:#218a54;
  --green-100:#e5f3ea;
  --green-50:#f4faf6;
  --white:#ffffff;
  --ink:#16241c;
  --muted:#5c7268;
  --border:#dbe7de;
  --danger:#c0392b;
  --warning:#c9862c;
  --radius:10px;
  --shadow:0 2px 10px rgba(11,61,36,0.08);
  --shadow-lg:0 8px 30px rgba(11,61,36,0.14);
}

*{box-sizing:border-box;}
html,body{margin:0;padding:0;}
body{
  font-family:'Segoe UI', Roboto, Helvetica, Arial, sans-serif;
  background:var(--green-50);
  color:var(--ink);
  line-height:1.5;
}
a{color:var(--green-700);text-decoration:none;}
a:hover{text-decoration:underline;}
h1,h2,h3,h4{color:var(--green-900);margin:0 0 .5rem;}
p{margin:0 0 1rem;}
img{max-width:100%;}

/* ---------------------------------------------------------- buttons */
.btn{
  display:inline-flex;align-items:center;justify-content:center;gap:.4rem;
  padding:.6rem 1.2rem;border-radius:var(--radius);border:1px solid transparent;
  font-size:.95rem;font-weight:600;cursor:pointer;transition:.15s ease;
  text-decoration:none;
}
.btn:hover{text-decoration:none;}
.btn-primary{background:var(--green-900);color:var(--white);}
.btn-primary:hover{background:var(--green-700);}
.btn-outline{background:var(--white);color:var(--green-900);border-color:var(--green-900);}
.btn-outline:hover{background:var(--green-100);}
.btn-danger{background:var(--danger);color:var(--white);}
.btn-danger:hover{background:#a5301f;}
.btn-sm{padding:.35rem .75rem;font-size:.8rem;}
.btn-block{width:100%;}
.btn:disabled{opacity:.5;cursor:not-allowed;}

/* ---------------------------------------------------------- forms */
label{display:block;font-weight:600;font-size:.85rem;margin-bottom:.3rem;color:var(--green-900);}
input, select, textarea{
  width:100%;padding:.6rem .75rem;border:1px solid var(--border);border-radius:var(--radius);
  font-size:.95rem;font-family:inherit;background:var(--white);color:var(--ink);
}
input:focus, select:focus, textarea:focus{
  outline:none;border-color:var(--green-600);box-shadow:0 0 0 3px rgba(26,114,69,.15);
}
.form-group{margin-bottom:1.1rem;}
.form-row{display:flex;gap:1rem;flex-wrap:wrap;}
.form-row > .form-group{flex:1;min-width:200px;}
.help-text{font-size:.8rem;color:var(--muted);margin-top:.25rem;}
.error-text{font-size:.82rem;color:var(--danger);margin-top:.25rem;}

/* ---------------------------------------------------------- alerts */
.alert{padding:.85rem 1rem;border-radius:var(--radius);margin-bottom:1.2rem;font-size:.9rem;border:1px solid transparent;}
.alert-success{background:#e6f5ea;color:#1b6b3a;border-color:#bfe4cb;}
.alert-error{background:#fbe9e7;color:var(--danger);border-color:#f3c6c0;}
.alert-info{background:var(--green-50);color:var(--green-800);border-color:var(--green-100);}

/* ---------------------------------------------------------- badges */
.badge{display:inline-block;padding:.25rem .65rem;border-radius:50px;font-size:.72rem;font-weight:700;letter-spacing:.02em;text-transform:uppercase;}
.badge-open{background:#fdecea;color:#b23b1d;}
.badge-assigned{background:#fff3d6;color:#9a6b12;}
.badge-progress{background:#e2eefd;color:#1c5aa8;}
.badge-resolved{background:#e1f5e6;color:#1c7a3f;}
.badge-closed{background:#e9ecef;color:#495057;}
.badge-reopened{background:#f4e1fb;color:#7a1c9a;}
.priority-low{background:#eef3f1;color:#4b5f56;}
.priority-medium{background:#fff3d6;color:#9a6b12;}
.priority-high{background:#ffe4d6;color:#c0521a;}
.priority-critical{background:#fbe0e0;color:#a3231e;}

/* ------------------------------------------------------ public / auth */
.public-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:2rem;background:
  radial-gradient(circle at top left, var(--green-800), var(--green-950) 70%);}
.auth-card{
  background:var(--white);border-radius:16px;box-shadow:var(--shadow-lg);
  width:100%;max-width:420px;padding:2.4rem 2rem;
}
.auth-logo{display:flex;align-items:center;justify-content:center;margin-bottom:.6rem;}
.auth-logo img.brand-logo{width:230px;height:auto;display:block;}
.auth-title{text-align:center;font-size:1.3rem;font-weight:700;color:var(--green-900);margin-bottom:.1rem;}
.auth-subtitle{text-align:center;color:var(--muted);font-size:.85rem;margin-bottom:1.6rem;}
.auth-footer{text-align:center;margin-top:1.2rem;font-size:.87rem;color:var(--muted);}
.role-tag{display:inline-block;background:var(--green-100);color:var(--green-800);font-size:.72rem;font-weight:700;padding:.2rem .55rem;border-radius:6px;text-transform:uppercase;}

/* ------------------------------------------------------------ app shell */
.app{display:flex;min-height:100vh;}
.sidebar{
  width:250px;flex-shrink:0;background:var(--green-950);color:var(--white);
  display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow-y:auto;
}
.sidebar-brand{display:flex;flex-direction:column;align-items:center;text-align:center;gap:.5rem;padding:1.5rem 1.2rem 1.3rem;border-bottom:1px solid rgba(255,255,255,.08);}
.sidebar-brand img.brand-logo{width:150px;height:auto;background:var(--white);border-radius:10px;padding:.5rem .6rem;}
.sidebar-brand-text .name{font-weight:700;font-size:.85rem;line-height:1.25;}
.sidebar-brand-text .sub{font-size:.7rem;color:#9fc9ae;margin-top:.1rem;}
.sidebar-nav{flex:1;padding:1rem .7rem;}
.sidebar-nav a{
  display:flex;align-items:center;gap:.65rem;color:#cfe6d8;padding:.65rem .8rem;border-radius:8px;
  font-size:.88rem;font-weight:500;margin-bottom:.15rem;text-decoration:none;
}
.sidebar-nav a:hover{background:rgba(255,255,255,.06);color:var(--white);text-decoration:none;}
.sidebar-nav a.active{background:var(--green-600);color:var(--white);}
.sidebar-nav .nav-icon{width:18px;text-align:center;}
.sidebar-footer{padding:1rem 1.2rem;border-top:1px solid rgba(255,255,255,.08);font-size:.78rem;color:#9fc9ae;}

.main{flex:1;min-width:0;}
.topbar{
  display:flex;align-items:center;justify-content:space-between;background:var(--white);
  padding:.9rem 1.6rem;border-bottom:1px solid var(--border);position:sticky;top:0;z-index:5;
  flex-wrap:wrap;row-gap:.5rem;
}
.topbar-title{font-weight:700;color:var(--green-900);font-size:1.05rem;}
.topbar-right{display:flex;align-items:center;gap:1.1rem;flex-wrap:wrap;}
.notif-bell{position:relative;font-size:1.2rem;color:var(--green-800);cursor:pointer;}
.notif-count{position:absolute;top:-6px;right:-8px;background:var(--danger);color:var(--white);font-size:.65rem;padding:1px 5px;border-radius:50px;font-weight:700;}
.user-chip{display:flex;align-items:center;gap:.5rem;font-size:.85rem;}
.avatar-circle{width:34px;height:34px;border-radius:50%;background:var(--green-700);color:var(--white);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.85rem;flex-shrink:0;}

.content{padding:1.6rem;min-width:0;}

/* ----------------------------------------------------------- cards */
.card{background:var(--white);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);min-width:0;}
.card-header{padding:1rem 1.3rem;border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:.6rem;}
.card-header h3{margin:0;font-size:1rem;}
.card-body{padding:1.3rem;min-width:0;}
.header-search{width:220px;max-width:100%;}

.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:1rem;margin-bottom:1.6rem;}
.stat-card{background:var(--white);border:1px solid var(--border);border-radius:var(--radius);padding:1.1rem 1.3rem;box-shadow:var(--shadow);display:block;text-decoration:none;color:inherit;transition:.15s ease;}
a.stat-card:hover{text-decoration:none;border-color:var(--green-600);box-shadow:0 4px 16px rgba(11,61,36,0.14);transform:translateY(-1px);}
.stat-card .stat-label{font-size:.78rem;color:var(--muted);font-weight:600;text-transform:uppercase;letter-spacing:.03em;}
.stat-card .stat-value{font-size:1.9rem;font-weight:800;color:var(--green-900);margin-top:.2rem;}
.stat-card.accent{border-left:4px solid var(--green-600);}

/* ------------------------------------------------------------ table */
table{width:100%;border-collapse:collapse;font-size:.88rem;}
thead th{
  text-align:left;background:var(--green-50);color:var(--green-900);
  padding:.7rem .9rem;font-size:.75rem;text-transform:uppercase;letter-spacing:.03em;
  border-bottom:1px solid var(--border);
}
tbody td{padding:.75rem .9rem;border-bottom:1px solid var(--border);vertical-align:middle;}
tbody tr:hover{background:var(--green-50);}
.table-responsive{overflow-x:auto;-webkit-overflow-scrolling:touch;min-width:0;}
.empty-state{text-align:center;padding:2.5rem 1rem;color:var(--muted);}
.empty-state .icon{font-size:2.4rem;margin-bottom:.6rem;}

/* -------------------------------------------------------------- misc */
.grid-2{display:grid;grid-template-columns:2fr 1fr;gap:1.4rem;}
.grid-2 > *{min-width:0;}
@media (max-width:900px){.grid-2{grid-template-columns:1fr;}}
/* Account-management pages carry wide tables with two action buttons per row,
   so they need the full content width sooner than the standard two-column split. */
@media (max-width:1400px){.grid-2.manage-grid{grid-template-columns:1fr;}}
.table-actions{display:flex;gap:.4rem;flex-wrap:wrap;}
.chip-list{display:flex;flex-wrap:wrap;gap:.4rem;}
.divider{height:1px;background:var(--border);margin:1.1rem 0;}
.timeline{list-style:none;margin:0;padding:0;border-left:2px solid var(--green-100);}
.timeline li{position:relative;padding:0 0 1.1rem 1.3rem;}
.timeline li::before{content:'';position:absolute;left:-6.5px;top:3px;width:11px;height:11px;border-radius:50%;background:var(--green-600);border:2px solid var(--white);}
.timeline .t-meta{font-size:.76rem;color:var(--muted);}
.comment{border:1px solid var(--border);border-radius:var(--radius);padding:.8rem 1rem;margin-bottom:.7rem;background:var(--green-50);}
.comment.internal{background:#fff8e6;border-color:#f0dfa6;}
.comment .c-head{display:flex;justify-content:space-between;font-size:.78rem;color:var(--muted);margin-bottom:.35rem;}
.comment .c-head strong{color:var(--green-900);}
.tag-internal{background:#f0dfa6;color:#7a5c0d;font-size:.65rem;font-weight:700;padding:1px 6px;border-radius:5px;text-transform:uppercase;margin-left:.4rem;}
.tag-restricted{background:#e6dcf5;color:#5a2a9c;font-size:.65rem;font-weight:700;padding:1px 6px;border-radius:5px;text-transform:uppercase;margin-left:.5rem;vertical-align:middle;}
.comment.chat-msg{background:#f6f1fc;border-color:#ddc9f2;}

.progress-track{background:var(--green-100);border-radius:50px;height:8px;overflow:hidden;}
.progress-fill{background:var(--green-600);height:100%;}

.mobile-toggle{display:none;background:none;border:none;font-size:1.4rem;color:var(--green-900);cursor:pointer;padding:.2rem .3rem;}
.sidebar-backdrop{display:none;position:fixed;inset:0;background:rgba(7,40,26,.5);z-index:45;}
.sidebar-backdrop.show{display:block;}

/* Tablet and below: collapsible sidebar */
@media (max-width:880px){
  .sidebar{position:fixed;left:-260px;top:0;z-index:50;transition:.2s ease;box-shadow:var(--shadow-lg);}
  .sidebar.open{left:0;}
  .mobile-toggle{display:inline-block;}
  .content{padding:1.1rem;}
  .stat-grid{grid-template-columns:repeat(2,1fr);}
}

/* Phones: tighter spacing, single-column stats, compact topbar */
@media (max-width:600px){
  .content{padding:.85rem;}
  .stat-grid{grid-template-columns:1fr;gap:.75rem;}
  .topbar{padding:.7rem .9rem;}
  .topbar-title{font-size:.95rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:150px;}
  .topbar-right{gap:.6rem;}
  .user-chip > div{display:none;}
  .card-body{padding:1rem;}
  .card-header{padding:.85rem 1rem;}
  .header-search{width:100%;}
  .btn-sm{padding:.5rem .85rem;min-height:36px;}
  thead th, tbody td{padding:.6rem .7rem;}
  .auth-card{padding:1.8rem 1.4rem;}
  .public-wrap{padding:1rem;}
}

/* Wide tables: hint that they scroll horizontally on touch screens */
@media (max-width:700px){
  .table-responsive{position:relative;}
  .table-responsive::after{
    content:"\2194 Swipe to see more";display:block;text-align:center;
    font-size:.7rem;font-style:italic;color:var(--muted);margin-top:.4rem;
  }
}

.rating-stars{color:#e0a610;font-size:1.1rem;letter-spacing:2px;}
.star-rating{display:flex;gap:.2rem;font-size:1.6rem;cursor:pointer;}
.star-rating .star{color:#dde4e0;transition:.1s;}
.star-rating .star.filled{color:#e0a610;}
.text-muted{color:var(--muted);}
.text-center{text-align:center;}
.mt-1{margin-top:.5rem;}.mt-2{margin-top:1rem;}.mb-0{margin-bottom:0;}

/* -------------------------------------------------------- report links */
.report-row-link{display:block;text-decoration:none;color:inherit;border-radius:6px;padding:.2rem;margin:0 -.2rem;transition:.1s;}
.report-row-link:hover{background:var(--green-50);text-decoration:none;}
.report-row-link-inline{color:var(--green-800);font-weight:600;}
.report-row-link-inline:hover{text-decoration:underline;}

/* ------------------------------------------------------------- printing */
.print-only{display:none;}
.report-print-header{text-align:center;margin-bottom:1.5rem;}
.report-print-header img.brand-logo{width:200px;height:auto;margin:0 auto .5rem;}
.report-print-header h2{margin-bottom:.15rem;}

@media print{
  .sidebar, .topbar, .no-print, .mobile-toggle{display:none !important;}
  .main{width:100%;}
  .app, .content{padding:0;margin:0;background:#fff;}
  body{background:#fff;}
  .print-only{display:block;}
  .card{box-shadow:none;border:1px solid #ccc;break-inside:avoid;}
  a[href]:after{content:"";}
  .btn{display:none !important;}
  .stat-card{box-shadow:none;border:1px solid #ccc;}
  a.stat-card:hover{transform:none;box-shadow:none;}
}